CUSTOMER CARE ZALORA：8 Ways to Improve your Customer Service Response Time - Desk365

customer care zalora   customer service bri online Customer service response time is the average duration it takes for your business to answer customer queries or complaints. Customers reach out to you through various channels such as phone, email, or social media, each influencing their expectations on how long they’re willing to wait for service

customer care zalora Helpdesk metrics are like the scorecard for customer support teams. They help businesses understand how well their support efforts are working and where they can make improvements

customer service zalora Customer service memberikan informasi yang akurat dan jelas mengenai produk atau layanan, membantu pelanggan memahami fitur dan cara penggunaan. Ini penting agar pelanggan mendapatkan gambaran menyeluruh dan tidak bingung saat menggunakan produk atau layanan tersebut